New Mexico LTSS - Lookup Tools

Cov Ntawv Teev Cov Kws Muab Kev Kho Mob Npe

You can search the online provider directory or download a copy of the directory below. Note: the provider and other information found in online search is updated more often than the downloadable directory. 

Search online for a Network Provider

Your Primary Care Provider (PCP)

Your main doctor, nurse practitioner/physician assistant is called a Primary Care Provider (PCP). When you see the same PCP over time, it’s easier to develop a relationship with them. Each family member can have their own PCP, or you may all choose to see the same person. You will see your PCP for:

• Routine care, including yearly checkups
• Coordinate your care with a specialist
• Treatment of your chronic health care needs and any changes that occur in your health
• Other health concerns

Know your options

You can choose between many types of network providers for your PCP. Some types of PCPs include: 

• Family doctor (also called a general practitioner) — cares for children and adults 
• Gynecologist (GYN) — cares for women
• Internal medicine doctor (also called an internist) — cares for adults
• Nurse Practitioner (NP) — cares for children and adults
• Obstetrician (OB) — cares for pregnant women
• Pediatrician — cares for children
• Physician Assistant (PA) — cares for children and adults

If you would like help, call Member Services at 1-877-236-0826.

Interpreter services and language assistance

Many of our Member Services employees speak more than one language. If you can’t connect with one who speaks your language, you can use an interpreter to help you speak with Member Services.

Many of our network providers also speak more than one language. If you see one who doesn’t speak your language, you can use our interpreter or sign language services to help you during your appointment. Arrange for your interpreter services at least 72 hours before your appointment.

Changing your PCP

It’s important that you like and trust your PCP. You can change PCPs at any time. Call Member Services and we can help you make the change.

Kev Kho Mob Xwm Txheej Kub Ntxhov Ceev thiab Mob Sai Sai

Qhov Cuab Yeej Nrhiav Kws Kho Mob (Provider Search Tool) muab cov npe ntawm cov chaw kho mob tau sai (urgent care centers) uas koj siv tau. Koj tuaj yeem siv cov chaw no thaum nws tsis yog ib qho mob txov tau lub neej txoj sia, tab sis koj nrhiav los yog xav tau kev kho tus mob tam sim ntawd thiab koj tus PMP tsis khoom. Cov chaw kho mob ceev feem ntau yog qhib thaum yav tsaus ntuj thiab hnub so.

Cov Chav Kho Mob Xwm Txheej Kub Ceev (Emergency rooms (ERs)) yog rau kev raug mob loj los sis mob sai sai uas yuav ua rau muaj kev phom sij rau lub neej thiab xav tau kev kho mob tam sim ntawd. Thaum muaj xwm txheej ceev, koj yuav tsum hu 911 los yog mus rau ER tam sim ntawd. Yog hais tias koj siv chav kho mob ER uas tsis yog ib qho mob kub ceev, tej zaum koj yuav tau them $3.00 feem yus nrog them (copay). Koj phau ntawv koom nrog muaj cov ntsiab lus hais txog yuav ua li cas thiaj li tau txais kev pom zoo mus ntsib ER.

Search for drugs covered by the State of New Mexico 

The New Mexico (PDL) Preferred Drug List is a list of covered prescription drugs and drugs needing a prior approval. Kev pom zoo ua ntej yog thaum koj tus kws kho mob yuav tsum hu rau peb ua ntej muab qhov tshuaj rau koj saib seb peb puas yuav them rau qhov tshuaj ntawd.

The PDL is available in other languages, in large print and Braille. If you have questions or need an alternative format, please call Member Services.

Note that many on our Member Service team speak several languages. We also have an interpreter service, which supports more than 240 languages over the phone. We also support American Sign Language.

• Yog tias koj muaj teeb meem tsis hnov lus los sis hais lus tsis tau hauv xov tooj, koj tuaj yeem siv xov tooj ntaus ntawv. Nws yog ib qho kev pab cuam tsis tau them nyiaj. Hu rau 711 kom paub ntxiv. Or use the number 1-877-236-0826 to get connected with us.

Kev noj qab haus huv ntawm tus cwj pwm yog hais txog qhov kev uas koj xav thiab kev coj ua. Nws kuj tseem hu ua tias kev mob puas siab puas ntsws. Koj qhov kev mob puas siab puas ntsws yog ib qho tseem ceeb heev. All New Mexico LTSS members can get mental health and addiction services without a referral. This includes:

• Cov kev mus ntsib kws kho mob
• cov kev pab cuam neeg mob pw kho hauv tsev kho mob thiab neeg mob tsis pw kho hauv tsev kho mob.
  • Mus saib phau ntawv qhia tswv cuab kom paub meej.
    

Thaum koj muaj peev xwm tau txais cov kev pab rau tus mob ntawm kev coj tus cwj pwm yam tsis tas muaj ntawv xa mus los ntawm koj tus PMP. Qee lub sij hawm, koj yuav tsum tau tham nrog koj tus PMP txog txhua yam teeb meem mob ntawm kev coj tus cwj pwm uas tej zaum koj muaj. Los ntawm txoj hau kev ntawd, koj tus PMP thiaj tuaj yeem pab ua ntawv xa koj mus rau ib tus kws kho mob kev coj tus cwj pwm uas ua hauj lwm nrog peb. Yog tias koj xav nrhiav ib tus kws kho mob paub txog kev noj qab haus huv ntawm kev coj tus cwj pwm los ntawm koj tus kheej, koj tuaj yeem tshawb nrhiav tus kws kho mob tau txhua lub sij hawm thiab ua kev teem caij.

Koj kuj tseem tuaj yeem hu mus rau Lub Chaw Muab Kev Pab Tswv Cuab tau ntawm 1-888-604-2575, TTY 711, kom pab.

Cov Kev Pab Fab Kev Siv Tshuaj Tsis Haum 

Cov tswv cuab yuav tau txais kev kho rau kev quav dej cawv los sis yeeb tshuaj yog tias lawv tau txais kev pab rau qhov no. Qhov no suav nrog cov kev mus pw kho hauv ib qhov chaw tu mob. Tus tswv cuab tus Neeg Khiav Hauj Lwm Saib Xyuas Kev Pab Tu yuav teb tau cov lus nug los sis piav seb puas muaj cov kev txwv los yog puas yuav tsum tau kev tso cai ua ntej.

Tshawb nrhiav ib lub khw muag tshuaj uas nyob ze koj.

Yog tias koj muaj lus nug txog cov tshuaj lossis cov chaw muag tshuaj, thov hu rau Chaw Pab Cuam Tswv Cuab ntawm 1-877-236-0826, TTY 711.

Tshawb nrhiav ib tus kws kho hniav. https://www.myuhcdental.com

Tshawb nrhiav Lub Chaw Kho Qhov Muag uas nyob ze koj.