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Stay covered
Your health plan renewal date may be coming soon. If you haven’t already, you may need to recertify to keep getting UnitedHealthcare coverage.
Upcoming Member Workshops with the Department of Medicaid
Receive important information about your benefits and get your questions answered at one of our Member Workshops.
Week 1: 4/22 – 4/26
Week 2: 4/29 – 5/3
Week 3: 5/6 – 5/10
Week 4: 5/13 – 5/17
Week 5: 5/20 – 5/24
Week 6: 5/27 – 5/31
Take action to prevent the flu.
The flu vaccination has been shown to prevent flu illnesses, doctors’ visits and hospitalizations and can be life saving in children.
MississippiCAN
Medicaid
Our MississippiCAN Medicaid Plan is for pregnant women, children and adults who meet income requirements. You can choose your own doctor and get extras that other plans don’t offer. Choose "See More Plan Features" to see what our plan offers you.
Our Medicaid Managed Care Plan offers a range of benefits along with extras that other plans do not cover. Children, families, pregnant women and single adults may qualify based on income. View the benefits below to see all that it offers.
Qhov phiaj xwm kho mob no yog muaj muab kev pab nyob rau hauv cov nroog nram qab no:
Adams, Alcorn, Amite, Attala, Benton, Bolivar, Calhoun, Carroll, Chickasaw, Choctaw, Claiborne, Clarke, Clay, Coahoma, Copiah, Covington, Desoto, Forrest, Franklin, George, Greene, Grenada, Hancock, Harrison, Hinds, Holmes, Humphreys, Issaquena, Itawamba, Jackson, Jasper, Jefferson, Jefferson Davis, Jones, Kemper, Lafayette, Lamar, Lauderdale, Lawrence, Leake, Lee, Leflore, Lincoln, Lowndes, Madison, Marion, Marshall, Monroe, Montgomery, Neshoba, Newton, Noxubee, Oktibbeha, Panola, Pearl River, Perry, Pike, Pontotoc, Prentiss, Quitman, Rankin, Scott, Sharkey, Simpson, Smith, Stone, Sunflower, Tallahatchie, Tate, Tippah, Tishomingo, Tunica, Union, Walthall, Warren, Washington, Wayne, Webster, Wilkinson, Winston, Yalobusha, and Yazoo.
- MississippiCAN
Severe Weather Special Notice
Severe Weather Special Notice
With any storm or severe weather, it is always important to prepare to take care of your health should you need to leave your home.
Please take all your medications, supplies, and any medical equipment you use with you. Bring a list of each family member’s medicines, dosage and schedule with you.
Make sure you take both your Medicaid and UnitedHealthcare ID cards with you along with a list of important numbers like your doctor’s office and UnitedHealthcare Member Services.
If you are in need of special services or medical supplies, please contact your doctor or medical supply provider.
If you need assistance, please contact UnitedHealthcare Member Services at 1-877-743-8731, TTY 711, 7:30 AM – 5:30 PM CT, Monday – Friday, (and 7:30 AM – 8 PM CT on Wednesday). We are also available 8 AM – 5 PM CT the first Saturday and Sunday of each month.
For the latest updates on the weather in your community, look to your local news as well as the National Weather Service. The Mississippi Department of Health will share information on its social media pages (@MSDH on Twitter and Facebook).
We encourage residents with questions about the storm, sheltering or medical needs to call 2-1-1. Are you storm ready? Please visit Mississippi Emergency Management Agency Are You Ready to learn more. (https://www.msema.org/preparedness-2/¬).
Additional storm preparedness information is available on our Special Notice Flyer.
Nrhiav cov kws muab kev pab kho mob thiab kev pab them nqi kho mob rau qhov phiaj xwm kho mob no.
Search for doctors, hospitals and specialists.
Nrhiav cov tshuaj uas raug pab them los ntawm qhov phiaj xwm kho mob no.
Nrhiav lub khw muag tshuaj nyob ze koj.
Nrhiav ib tus kws khoo hniav uas nyob ze koj.
Cov Kev Pab thiab Cov Yam Ntxwv
kev Qhia Ua Ntej
You have the right to file an “Advance Directive.” An Advance Directive states in advance what kind of treatment you would like to receive if you have a serious medical condition that prevents you from telling your doctor how you want to be treated.
There are two types of an Advance Directive: 1) a Living Will; and, 2) a Medical Power of Attorney (which may also be called a "durable power of attorney for health care or heath care agent"). An "agent" is the person you trust to speak for you when you are not able to do so for yourself.
You should think carefully about the person you choose to be your health care agent. You should have a long talk with your agent about your advance directive so they are able to make the decision the way you would.
Two examples of Advance Directives can be found below or at https://member.uhc.com/communityplan.
Kev Pab Txhawb Nqa Rau Tus Mob Hawb Pob thiab COPD
Do you need help trouble managing asthma or COPD (chronic obstructive pulmonary disease) symptoms? A nurse who specializes in breathing issues can really help. You'll get a customized treatment plan and medicine to:
- Manage flare-ups.
- Reduce symptoms.
- Help you stay active.
Kev Tswj Xyuas Mob Nkeeg
A serious health problem requires extra care and support. If your health needs qualify, then our care managers are in your corner. They will:
- Explain medical terms in plain language.
- Coordinate your doctor appointments.
- Provide your care team with your medical records.
Your care manager will stay close by throughout the medical journey. He or she will:
- Think beyond immediate medical needs.
- Make sure you have support at home.
Chiropractor Services
Our plan includes visits for chiropractic care. Whether chiropractor services are your primary or alternative treatment method, you're covered.
Members covered for up to $700 in chiropractic care costs per year. And you do not need to get approval prior to scheduling a visit to your chiropractor.
Choose a Birth Center
Where you have your baby is an important choice. That’s why you can pick from partner hospitals across Mississippi.
We also encourage you to tour the hospital's birthing center. This way you will be familiar with it. And be more relaxed when you have your baby.
Kev Xaiv Tus Kws Kho Mob
Members can choose a primary care provider (PCP). Siv peb Lub Cuab Yeej Nrhiav Kws Kho Mob txhawm rau los saib seb koj tus kws kho mob puas nyob hauv peb lub network.
The PCP is your main doctor for:
- Preventive care.
- Treatment if you are sick or injured.
- Referrals to specialists for certain conditions.
For members who don’t have a doctor or whose doctor is not in our network, we can help find a new one close by.
Kho Hniav
Checkups and emergency care are covered.
Dental checkups and cleanings can help keep teeth and gums healthy. Covered services include:
- Cleanings.
- X-rays.
- Certain dental work, including some extractions.
The benefits for both children and adults are:
- $2500 maximum each year dental care.
- $4200 maximum for braces per child.
Diabetes Services
Yog koj muaj mob ntshav qab zib, peb yuav pab ua kom lub neej yooj yim me ntsis rau koj. Koj yuav tau txais tshuaj, cov khoom siv thiab kev kawm los pab koj kom noj qab nyob zoo.
Our diabetes program also includes self-care training and classes focused on:
- Planning healthy meals.
- Managing stress.
- Living a healthy lifestyle.
Cov Cuab Yeej thiab Tej Khoom Siv
Koj txoj kev noj qab haus huv thiab kev nyab xeeb nyob tom tsev yog qhov tseem ceeb.
Our plan covers medical equipment ordered by your doctor or case manager. Qhov no muaj xam nrog rau cov khoom siv xws li:
- Hospital beds.
- Oxygen tanks.
- Wheelchairs or walkers.
Kev Kho Mob Ko Taw
We provide the exams needed to help keep your feet in great shape. And if you have diabetes, good foot care can help prevent much more serious problems.
Our podiatry coverage includes:
- Routine foot exams.
- Tips about foot care and choosing the right shoes.
- Information about nerve damage warning signs.
Farm to Fork Program
A diet that includes fresh vegetables and fruit goes a long way to helping you stay at your best. That's why our plan includes farm-fresh produce for members.
We make getting your produce easy. You can pick up your free bag at one of the many Farm to Fork Program sites across the state.
The program runs from May through September.
Please view a complete list of distribution sites and schedule.
Noj qab nyob zoo yog ua ntej tshaj plaws®
Build a healthy future for you and your baby and earn great rewards with Healthy First Steps. Our program will help you take the right steps to keep you and your baby healthy. Plus you can earn $20 just for signing up.
Peb yuav pab koj:
- Choose a pregnancy provider and a pediatrician (child’s doctor).
- Schedule visits and exams and arrange rides to your visits.
- Earn rewards for going to visits throughout your pregnancy and baby’s first 15 months of life.
- Get supplies, including breast pumps for nursing moms.
- Txuas nrog cov peev txheej hauv zej zog xws li Cov Kev Pab cuam Poj Niam, me nyuam mos thiab me Nyuam (WIC).
Hearing Care
Trouble hearing can affect your child’s everyday life in many ways. Our plan covers hearing exams and services for members up to age 21.
Kev saib xyuas kho mob rau fab kev noj qab haus huv nyob rau tom vaj tom tsev
Sometimes continued care is needed after leaving the hospital or urgent care. For example, after a serious illness, surgery or injury. In these cases, a nurse will make home visits to:
- Provide medical care.
- Answer any questions and concerns.
Adult members can get up to 25 home health care visits per year. For children, there is no limit on the number of visits.
Kev kho mob hauv tsev kho mob
This plan pays for all expenses related to a hospital stay, so you can rest and heal.
Peb daim phiaj them rau:
- Nursing care.
- Room and board.
- Supplies and equipment.
- Treatment and therapies.
- Diagnostic tests and exams.
Thiab tom qab koj tawm hauv tsev kho mob mus lawm, koj tsis nyob ib leeg. We make sure you get follow-up care to continue healing at home.
Interpreters
Your doctor and you need to understand each other. Hais lus tsis tau Lus Askiv zoo ua rau qhov no nyuaj tuaj. Peb tuaj yeem npaj tau ib tus kws pab txhais lus rau fab kev kho mob tuaj rau thaum koj tuaj ntsib kws kho mob.
We also have people in member services who speak more than one language. Chances are, we have someone who speaks your language.
Kev Kho Tus Mob Raum
Mob raum yog ib qho teeb meem mob loj heev.
Peb daim phiaj muaj xws li:
- Kev lim ntshav.
- Cov tshuaj.
- Kev kawm txog kev noj qab haus huv thiab kev pab txhawb.
- Hloov qhov khoom nrog cev tshiab yog hais tias yuav tau ua.
Lab and X-ray Services
Kev paub tias dab tsi tsis yog lawm thiab nrhiav pom qhov ntawd thaum ntxov yuas ua rau muaj kev pab tau. Our plan covers most:
- Kuaj kab mob thiab kev kuaj.
- Xoos fais fab X-rays, yees duab thiab lwm yam kev yees duab.
Peb yuav pab koj kom tau txais tej ntaub ntawv qhia paub uas yuav tsum tau kho koj txoj kev noj qab haus huv zoo dua qub los yog nyob rau ntawm qhov koj ua tau zoo tshaj plaws.
Kev Pab Txhais Lus
Koj tuaj yeem tau cov ntaub ntawv ua lwm hom lus. Tsuav yog koj thov txog xwb. Then anything we write to you will only be in that language. This is provided at no cost to you.
Cov Tshuaj
For members over age 21, our plan includes up to six prescription drugs and refills each month. For members up to age 21, there are no limits.
We make getting your medicine easy. You can fill your prescriptions at:
- Local in-network pharmacies.
- Services that deliver routinely right to your door.
Member Incentives
Incentive Name | Gift Card Amount/Value |
---|---|
MS CAN/MSCHIP Well Child Visit Incentive Ages 5-18 | $25.00 |
Immunizations for Adolescents | $25.00 1st vaccine services $25 2nd HPV |
Comprehensive Diabetes Care- HbA1C Testing | $25.00 |
Comprehensive Diabetes Care- HbA1C testing - Q3 Push increased incentive | $50.00 |
Eye Exam for Patients with Diabetes | $25.00 |
Breast Cancer Screening | $25.00 |
Healthy First Steps Rewards | 8 possible rewards with a value of $10-$20 per reward |
Cov Kev Pab Tswv Cuab
Sometimes you might need a little help understanding your health care options. With us, you have someone you can call. We'll answer your questions simply and completely.
We can also help you find:
- Home care providers.
- Dentists and vision providers.
- Adult day health centers.
Kev Noj Qab Haus Huv Sab Siab Ntsws
Mental health is as important as physical health. That's why we have coverage for both.
Required care is 100% covered. Qhov no muaj xws li:
- Individual therapy.
- Outpatient psychiatric care.
- Crisis services and medications.
Mental Health Crisis Line call 1-877-743-8731, TTY 711, 24 hours a day, 7 days a week.
Tus Xov Tooj Hu Rau Kws Tu Neeg Mob (Nurse Hotline)
Medical questions and situations come at inconvenient times. For questions about health, members or their caregivers can call 1-877-370-4009, TTY 711 to speak with a trained nurse 24 hours a day, 7 days a week.
Peb cov kws tu neeg mob yuav:
- Mloog txhua cov tsos mob.
- Pab rau kev saib xyuas tus kheej.
- Qhia rau koj txog kev kho mob thaum mus ntsib kws kho mob los sis chaw kho mob ceev.
- Pab kom koj paub tias yuav tau mus rau tom chav kho mob xwm txheej kub ceev thaum twg.
Obesity Care
Obesity is common and serious. It can also lead to other health problems. To help members live healthier, we will:
Obesity is common and serious. It can also lead to other health problems. To help our members be their best, our plan includes:
- Provide information on a healthy diet and exercise.
Connect you to support in the community.
Prenatal Visits
A pregnancy is a journey that’s easier with the help of friends, family and a pregnancy doctor, or OB/GYN.
All recommended prenatal clinical visits and tests are covered by our plan.
At these visits, the clinic will:
- Make sure both mom and baby are healthy.
- Explain what to expect at each stage of your pregnancy.
- Answer questions.
Residential Care
After a serious illness, surgery or injury, you may need ongoing nursing and therapy. If needed, our plan covers short stays in a rehabilitation center where you can heal. Included are:
- Nursing home services.
- 24-hour nursing care.
- Help with activities of daily living.
- Physical, occupational and speech therapy.
Shots and Immunizations
Routine shots help keep you healthy. Peb daim phiaj them rau:
- Pneumonia, influenza and shingles shots.
Other recommended shots and vaccines.
Kev kho mob ib ce kom rov zoo li qub, kom ua tau hauj lwm los sis kom hais tau lus
Kev kho mob rau lub cev, ua taus hauj lwm thiab hais tau lus yuav pab tau koj kom zoo los ntawm ib qho raug mob los yog ib tus mob loj, kom mus txog rau qhov koj muaj peev xwm ua tau.
Our plan provides up to 12 visits for:
- Occupational therapy.
- Physical therapy.
- Speech therapy.
Tsheb Thauj Mus Los
Whether you live in the city or in the country, our plan provides rides to and from health care locations. That includes trips to:
- Doctor and therapy visits.
- Health departments.
- Vision clinics.
- Urgent care centers.
Unlimited Doctor Visits
There may be times when your health requires regular visits to a primary care provider (PCP).
Our plan does not limit the number of times you can see your PCP. This way you get care when you need it. And the doctor can see how your health is progressing.
Kev Kho Mob Sai
You may have an injury or sudden illness that is not life-threatening but needs immediate attention. So our plan covers care at:
- Urgent care centers.
- Medical aid units.
- Other walk-in clinics.
Kev Saib Xyuas Kho Mob Ntsig Txog Qhov Muag
You'll get the care, eyeglasses and treatment that let you see life more clearly.
- Children can get up to two pair of eyeglasses per year.
- Adults receive new eyeglasses every three years.
This benefit is offered by March Vision Care..
Cov Kev Mus Ntsib Kws Kho Mob Kom Noj Qab Nyob Zoo
Cov kev mus ntsib kws kho mob kom noj qab nyob zoo yuav pab tau koj nyob tsis muaj mob. Cov kev mus ntsib kws kho mob no yuav txhom tau tej teeb meem mob thaum tseem ntxov, kom thiaj kho tau. Cov kev tiv thaiv kom txhob muaj mob muaj xws li:
- Cov kev kuaj ib ce rau cov muaj hnub nyoog thiab cov me nyuam.
- Kev tu xyuas rau cov me nyuam mos liab kom noj qab nyob zoo.
- Kev tu xyuas rau cov poj niam cev xeeb tub.
- Cov kev txhaj tshuaj thiab kev kuaj mob li ib txwm ua.
- Cov kev kuaj mis.
Nws tsis muaj feem yus nrog them (co-payments) rau kev tiv thaiv kom txhob muaj mob.
Learn more about MississippiCan
Stay covered
Your health plan renewal date may be coming soon. If you haven’t already, you may need to recertify to keep getting UnitedHealthcare coverage.