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Cov Ntsiab Lus Xub Thawj

Washington Apple Health (Medicaid) Cov Nqe Lus Nug Uas Kheev Nquag Nug Tas Li

Currently, this plan is available in all counties, but UnitedHealthcare Community Plan only offers the plan in the following counties: Clallam, Cowlitz, Grays Harbor, Island, Jefferson, King, Kitsap, Lewis, Mason, Pacific, Pierce, San Juan, Skagit, Snohomish, Thurston, Wahkiakum, and Whatcom.

If you are not enrolled in Apple Health (Medicaid), you may be eligible. To find out if you qualify visit wahealthplanfinder.org or call 1-855-WAFINDER (1-855-923-4633) TTY/TTD 1-855-627-9604.

If you are currently enrolled in Apple Health (Medicaid) and would like to change to UnitedHealthcare Community Plan we can help. 

There are several ways to switch your plan:

For more information on Apple Health (Medicaid), visit the Health Care Authority website.

Members of Apple Health will receive two ID cards

One from UnitedHealthcare Community Plan and one from Washington State called your ProviderOne ID card. Every family member enrolled in the plan should have his or her own ID cards.

Washington Member ID Card
You will need your UnitedHealthcare Community Plan ID card and your ProviderOne services card for all visits to the doctor, hospital, and pharmacist. If you haven't received your ID cards within one week of your effective date of enrollment with UnitedHealthcare Community Plan, please contact Member Services, at 1-877-542-8997. Yog tias koj tsis hnov lus lossis hais lus tsis zoo, thov hu rau TTY: 711 Washington Medicaid Member ID Card

Peb zoo siab xa ib qho tshiab rau koj. Please contact Member Services toll-free, at 1-877-542-8997. Yog tias koj tsis hnov lus lossis hais lus tsis zoo, thov hu rau TTY: 711. You can also go to myuhc.com/communityplan, register, and print a copy of your card.

If you move, you will need to contact one of the following agencies to let them know your new address.

Apple Health (Medicaid) – coverage for families children, pregnant individuals and single adults visit wahealthplanfinder.org or call 1-855-WAFINDER (1-855-923-4633) TTY/TTD 1-855-627-9604.

Apple Health (Medicaid) – individuals who are age 65 or older, aged, blind, or disabled, or in need of long-term services and supports visit washingtonconnection.org or call your DSHS Community Service Office (CSO). If you do not know the number in your area, call DSHS Customer Service Center toll free, at 1-877-501-2233, Monday–Friday, 8 AM to 5 PM If you are hearing or speech impaired, call TTY/TDD 1-800-848-5429.

UnitedHealthcare Community Plan
1111 3rd Ave, Suite 1100
Seattle, WA 98101

Medicaid is a program funded by the federal and state governments, which pays for medical care for those who can't afford it. Apple Health (Medicaid) is Washington State’s Medicaid program for Adults and Families.

To see if you qualify please visit wahealthplanfinder.org or call 1-855-WAFINDER (1-855-923-4633) TTY/TTD 1-855-627-9604.

For more information about eligibility or for additional information on Apple Health (Medicaid) information, please visit the Health Care Authority website.

You can apply for Apple Health (Medicaid) on any computer with an internet connection at Washington Healthplanfinder, wahealthplanfinder.org.

When you're ready to apply, you'll need this information:

  • Your household monthly income.
  • The Social Security numbers and dates of birth for each member of your household.
  • Your immigration information, if that applies to you.

It should take about 45 minutes to apply online — and you'll get a response right away. If you need additional assistance, you can call 1-855-WAFINDER (1-855-923-4633) TTY/TTD 1-855-627-9604 or visit wahealthplanfinder.org to find a list of in-person assisters in your area that can help you apply.

See the Health Care Authority website for more information on how to apply for Apple Health (Medicaid).

We are available and eager to hear from our members about any questions, complaints or concerns you may have. If you have a grievance, please call Member Services toll-free, at 1-877-542-8997. Yog tias koj tsis hnov lus lossis hais lus tsis zoo, thov hu rau TTY: 711.

If Member Services can't resolve your grievance, or if you aren't happy with the response you get, please send your grievance in writing to:

Grievance Coordinator
Lus tshwj xeeb: Appeals and Grievance
Chaws nyob P.O. Box 31364
Salt Lake City, UT 84131-0364

Hauv koj tsab ntawv, thov sau koj lub npe, chaw nyob, tus lej ID rau npe, vim li cas koj tsis txaus siab, thiab lwm yam ntaub ntawv koj xav tias tseem ceeb.

For more information, see the Grievance and Appeals Process Available in Lus Askiv and Español.

If you have questions about grievances and appeals, please call us toll-free, at 1-877-542-8997. Yog tias koj tsis hnov lus lossis hais lus tsis zoo, thov hu rau TTY: 711.

Kev dag thiab kev tsim txom yog kev ua txhaum loj. Muaj peev xwm raug nplua raws li txoj cai. You can report fraud or abuse by calling Member Services. Or call 1-866-242-7727. You do not have to give or leave your name.

For more information or to report online go here.

Yog xav tshaj tawm qhia cov ntaub ntawv uas tsis raug, xa email provider_directory_invalid_issues@uhc.com. Lub npov (box) sau email no yog muab rau cov tswv cuab qhia paub txog cov ntaub ntawv uas sau tsis yog lawm (xws li qhov chaw nyob, tus xov tooj, thiab lwm yam) cov ntaub ntawv qhia nyob hauv online los yog nyob hauv cov ntawv teev npe. Kev qhia cov teeb meem siv lub npov sau ntawv li no yuav ua rau xa mus txog tus kws kho mob qhov chaw ua hauj lwm kom xyuas cov ntaub ntawv uas muab tso rau hauv daim ntawv teev npe, uas tuaj yeem siv sij hawm kwv yees li 30 hnub. Sawv daws kuj tseem siv tau lub xov tooj hu qhia paub txog tej yam sau tsis yog li no thiab. UHC Members should call the number on the back of their ID card, and non-UHC members can call 1-888-638-6613 TTY 711.

Washington Apple Health / UnitedHealthcare logos
Washington Apple Health/UnitedHealthcare logo

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Apple Health (Medicaid)

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Visit Washington Healthplanfinder site for more information on eligibility and enrollment

Washington Healthplanfinder

Hu Rau Peb:
1-855-923-4633 / 1-855-627-9604 / TTY: 711

Cov Kauj Ruam los Tso Npe Nkag
Get the details

Apple Health (Medicaid) specialists can answer questions and help you enroll.

Hu Rau Peb:
1-877-553-0098TTY: 711

8:00 AM to 5:00 PM pacific time, Monday – Friday

Interpreter Services
Peb kuj tseem tuaj yeem pab txhais cov kev pabcuam, suav nrog Lus Asmesliskas. 

Hu Rau Peb:
1-877-553-0098 / TTY: 711

8:00 AM txog 5:00 PM sij hawm hauv cheeb tsam, hnub Monday – Friday

Cov ntaub ntawv tswv cuab

Koj tuaj yeem nkag mus rau peb lub vev xaib uas yog cov tswv cuab nkaus xwb. Luam koj daim npav ID thiab lwm yam. Saib peb phau ntawv qhia hauv qab no.

Lub website tswv cuab

Member Handbooks

Getting Started Guides

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